
John Fesler
The location services in the app are horrendous and never gets my location so I can never order food and pick it up then and a lot of times even the food loading system is really slow. more than anything it's the location system. I can just never order any food and then go and pick it up because it will never give me the option of stores or anything.
2 people found this review helpful

Brody
moat of the time it works, but when it is buggy it ruins my day. I'm trying to order right now but there's an error when trying to go to the ordering screen. The rewards are worth it, but don't count on it being reliable and working every time. Also as others have mentioned, you can't cancel your order after a certain point (which is reasonable for ordering food) but you can't even cancel immediately after placing the order. Like even 5 seconds after, its "being prepared" already.
10 people found this review helpful

Shane Polzer
- Flag inappropriate
- Show review history
lost over $60, ordered food at the wrong location because app changed from my favorite location. I'm not allowed to cancel orders. I've also on multiple occasions not received drinks, when I go inside they say its out of stock and I can't get a refund unless I call someone. no one has time to call, so we just don't trust you anymore. Also I haven't been able to check in for curbside orders.
25 people found this review helpful
Thank you for your feedback here, Shane! Please follow up with our Care Team about this:
800-765-4686
https://orders.sheetz.com/contact